By September 30th, please complete the following:

1. Complete the online application form below.
2. Request that your 2 statements of support be submitted here

Having trouble with the online form? 
If you experience technical issues with the online application form or online statements of support page, please send your responses directly to Lindsay Overall at

Questions about the program itself?
Contact Lindsay Overall at 
RCF Program Directors: Lynn O'Neill or Kara Myers 


  • The ACH is pleased to review your application to the Relationship-centered Communication Facilitators Program (RCF).  Please submit the information requested below.  You will also need to obtain 2 statements of support:

    1) ACH Faculty member statement:
    ACH faculty member will have worked directly with the applicant in an ENRICH learning group, ACH one-day course, or other relevant environment. 

    2) Institutional leadership statement: 
    Applicant will obtain support from their local institutional leader to confirm that the applicant has discussed the RCF program. 
    - Appropriate statements of support may come from various sources such as any Executive Level Support (CMO, CEO, VP OF --), Patient experience leader, Department Chair, etc.
    - The applicant need not be a fully employed member of the institution but must have a credible affiliation to ensure that they can gather audiences of participants who will attend a local workshop hosted by the applicant (as final phase of certification).< br/> Please send an email to individuals who will provide statements of support and request that they submit statements using the online form (click here for statement of support form by September 30th.

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