Post-course Announcements
Thank you to all 2015 ENRICH planners, presenters and attendees!  We hope you walked away from the course having learned new skills and formed new relationships.  Please check your email for details regarding the course evaluation, CE credit, access to the online syllabus, and your DocCom trial.

For questions or concerns, please contact Lindsay Bettermann at  

Stay tuned for details on 2016 ENRICH!

Meeting at the Crossroads of Communication and Professionalism

June 18-21, 2015  Drexel University, Queen Lane Campus  |  Philadelphia, Pennsylvania

The ENRICH course is a 4-day intensive and interactive course. Using a learner-centered model, the course features keynote presentations, interactive workshop tracks, and small learning group sessions designed to enhance knowledge, skills and attitudes needed to practice and teach relationship-centered communication. The course fosters interprofessional collaboration and welcomes clinicians and educators from a variety of healthcare perspectives. Each participant will join a specialized small group led by an AACH faculty mentor. Participants engage with the same small group throughout the course and enjoy an opportunity to build meaningful connections and to learn on a deeper level. ENRICH attendees return to their organizations with a wealth of ideas and skills to share internally as they move toward communication improvement. Past ENRICH attendees highly recommend the program and value the learning outcomes achieved.

Why attend?
• Enhance your communication and relationship building skills to improve clinical outcomes and patient safety
• Improve your team's effectiveness, efficiency and morale
• Develop proficiency at interdisciplinary hand-offs to provide safe patient care
• Recharge your personal battery and passion – Become a more creative and dynamic change agent in healthcare
• Practice collaboration to obtain informed consent with patients and improve safety
• Manage emotions under stress and become more skilled at handling unanticipated medical outcomes and addressing  medical errors
• Become more skilled at turning conflict into opportunities to accept diversity and improve safety
• Impact the bottom line for your organization
• Complete requirements for risk management, communication, and team building
Spread the Word!
Click the image below to download the course brochure.
Congratulations Scholarship Recipients
The American Academy on Communication in Healthcare is pleased to announce the recipients of the interprofessional scholarships to attend the 2015 ENRICH Course to be held June 18-21 at the Queen Lane Campus of Drexel University in Philadelphia. Scholarship funding has been provided by a generous donation from an anonymous donor, and aims to encourage interprofessionalism. 

Scholarship Recipients:


St. David's HealthCare

Mee Wah Joanne Loo, RN
Montefiore Medical Center

Gwendolyn Olton, MA, BSN, RN
Rochester Regional Health System

Jill Terrien, PhD, ANP-BC
University of Massachusetts Medical School

Who should attend?

The course fosters interprofessional collaboration and welcomes clinicians and educators from a variety of healthcare perspectives:

Physician Assistants
Social Workers

"This course was well worth the time, energy, and risk involved. The facilitators created a safe space for skills practice through their words and modeling. I was pleased to work with such a dedicated, caring group of educators and providers."

–Brenda Austin, PhD, Director of Psychology Training, San Francisco Dept of Public Health-Laguna Honda Hospital and Rehabilitation Center

"...I came because I wanted to learn better small-group facilitation skills. I left feeling reinvigorated for the work of teaching and learning, and heartened by the new connections among our small group of diverse learners. It's great to spend time with people who are committed to improving communication in health care."

–Jen Hayashi, MD, Johns Hopkins School of Medicine

"One of the best trainings I have ever been to. ENRICH has given me a much needed second wind."

–Joseph Griffin, Interim Manager, Department of Education and Training, San Francisco General Hospital

"ENRICH opened my eyes to a whole new way of connecting with patients and colleagues. My relationship with patients will be more rich and meaningful thanks to ENRICH."

–Alpa Sanghavi, Chief Quality and Experience Officer, San Mateo Medical Center

"Rare opportunity to meet colleagues, work across professions to enhance personal and professional communications skills; valuable to me as a clinician educator with some supervisory roles."

- Yeuen Kim MD, MAS, Staff physician, clinical assistant professor, VA PAHCS, Stanford SOM

Copyright © 2015 American Academy on Communication in Healthcare AACH
201 E. Main Street, Suite 1405 Lexington, KY 40507 Phone: 859-514-9211 Fax: 859-514-9207
Site designed and maintained by AMR Management Services
Terms Of Use|Privacy Statement