“A physician who communicates in a patient-centered way is a physician who adapts his or her communication style to what each patient needs. In order to do so, the physician has to (1) accurately assess each patient's states and traits (interpersonal accuracy) and (2) possess a behavioral repertoire to choose from in order to actually adapt his or her behavior to different patients (behavioral adaptability). Physician behavioral adaptability describes..."
Citation: Carrard, V., Schmid Mast, M., Jaunin-Stalder, N., Junod Perron, N., & Sommer, J. (2017). Patient-Centeredness as Physician Behavioral Adaptability to Patient Preferences. [Abstract]. Journal of Health Communication,3, 1-8. doi:10.1080/10410236.2017.1286282