AACH News & Announcements

Difficult Conversations are Everyday Practice for Physicians

Wednesday, February 22, 2017

Excerpt: “Emotions will be there no matter what. We can’t avoid them. Our patients don’t stop feeling just because they step into our examining room. When I’m upset, I want someone to acknowledge what I’m feeling. Our patients, it seems, often need the same thing. Ignoring their emotional distress makes everything else harder. Anxious or angry people can’t retain the information we offer...”

Difficult Conversations Are Everyday Practice for Physicians. (2017, February 16). Retrieved February 22, 2017, from http://www.engagingpatients.org/effective-communication-skills/difficult-conversations-are-everyday-practice-for-physicians-2/


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