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Performance Insights: Reducing Serious Safety Events: A Critical Dimension of the Patient Experience

Wednesday, November 25, 2015

Press Ganey reports patient safety as a principle to compassion and patient experience. As Press Ganey reports... "From the patient’s perspective, safety is fundamental to the health care experience. If a world-class care team does a great job delivering high quality care but the patient is harmed in the course of that care, the patient and family will never rate the care they received as excellent..." Click here to view the full article. 

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