Keynote Speakers
Sunday, October 8, 2017: Pål Gulbrandsen
Monday, October 9, 2017: Eliseo Pérez-Stable
Tuesday, October 10, 2017: Marianne Schmid Mast
Wednesday, October 11, 2017: Lisa Cooper
Pål Gulbrandsen, MD, PhD

Professor of Health Services Research
Institute of Clinical Medicine, University of Oslo, Norway


Sunday, October 8, 2017:

"Vulnerability- The Most Important Word in Medicine"

The object of this keynote session is to raise the audience's awareness of how Western fundamentalism permeates medical practice, with serious implications for the doctor-patient relationship, including disappointingly slow uptake of shared decision-making and confusion about trust, power, agency, and responsibility in encounters. Gulbrandsen calls for teaching and supervision which emphasize and foster bilateral vulnerability as a core prerequisite for increased autonomous capacity of patients and sustainable global medicine.

About Dr. Gulbrandsen: Pål Gulbrandsen is professor of health services research at the Institute of Clinical Medicine, University of Oslo, Norway. He worked as a general practitioner for 14 years, specialized in public health, then made his PhD on social context in general practice. After a 4-year spell as deputy editor of the Journal of the Norwegian Medical Association, he has headed research units and led cross-disciplinary communication skills research for 15 years, particularly focused on physician performance, information exchange, and shared decision-making. He has edited one book on shame in medicine and authored a textbook of clinical communication for physicians and medical students (with Arnstein Finset), both in Norwegian.

Marianne Schmid Mast, PhD
Professor or Organization Behavior
University of Lausanne, Switzerland


Tuesday, October 10, 2017:

"What is it with female doctors?"

Patients treated by female physicians live longer and have lower readmission rates than patients treated by male physicians. One element that differs between female and male physicians is the extent to which they provide patient-centered care. Women doctors communicate in a more patient-centered way than male doctors and research shows that patient-centered communication is key for achieving positive consultation outcomes. Paradoxically, patients do not report higher satisfaction with female physicians than with male physicians. Why have patients not caught up with the documented benefit of consulting with a female doctor?  One reason is that stereotypes about women and especially about women in leadership positions - such as being a doctor - affect the expectations we have towards these men and women. Consequently, the same behavior is perceived and evaluated differently depending on whether it is shown by a woman or by a man doctor. I will illustrate all of these points with research stemming from my laboratory and connect the results and research questions to the gender stereotype literature. I will also present recommendations on how to train female and male physicians in the future.  

Learning objectives: The audience will have an understanding of how female and male doctors behave towards their patients and how patients perceive and evaluate their doctors depending on gender. Also, attendees will experience their own gender stereotypes and how these can affect their judgements. Attendees will be able to analyze the specific situation of female doctors on the background of the gender stereotype literature and will learn how stereotypes can be counteracted. This enables the attendees to draw conclusions and develop innovative approaches towards training of female and male physicians. 

About Dr. Schmid Mast: Marianne Schmid Mast is full professor of Organizational Behavior at the Faculty of Business and Economics at the University of Lausanne in Switzerland. After having received her PhD in Psychology from the University of Zurich, she pursued her research at Northeastern University in Boston (USA). She then held positions as assistant professor in Social Psychology at the University of Fribourg in Switzerland and she was a full professor at the Department of Work and Organizational Psychology at the University of Neuchatel, Switzerland. Her research addresses how individuals in work relationships interact, perceive, and communicate (verbally and nonverbally), how first impressions affect interpersonal interactions and evaluations, how people form accurate impressions of others, and how physician communication affects patient outcomes. In her research on physician-patient communication, she focuses on how female and male doctors behave differently and how they are perceived and evaluated differently by their patients. She uses immersive virtual environment technology to investigate interpersonal behaviour and communication as well as computer-based automatic sensing to analyse nonverbal behaviour in social interactions. She is currently an Associate Editor of the Journal of Nonverbal Behavior and in the Editorial Board of the journal Leadership Quarterly. Marianne Schmid Mast is a former member of the Swiss National Research Council and acted as president of the Swiss Psychological Society.
Eliseo J. Pérez-Stable, MD
Director of the National Institute on Minority Health and Health Disparities
National Institutes of Health

Monday, October 9, 2017:

 "Factors in Communicating with Diverse Patients"


Upon completion of this activity, participants will be able to:
Describe the components of effective patient-clinician communication
Define the social and demographic determinants that affect the quality of patient-clinician communication
Access appropriate use of professional interpreters in visits with limited English proficient patients

About Dr. Pérez-Stable: Eliseo J. Pérez-Stable, M.D. oversees NIMHD's $280 million budget to conduct and support research, training, research capacity and infrastructure development, public education, and information dissemination programs to improve minority health and reduce health disparities. NIMHD is the lead organization at the National Institutes of Health (NIH) for planning, reviewing, coordinating, and evaluating minority health and health disparities research activities conducted by NIH.

Dr. Pérez-Stable’s expertise spans a broad range of health disparities disciplines. His research interests have centered on improving the health of racial and ethnic minorities and underserved populations, advancing patient-centered care, improving cross-cultural communication skills among health care professionals, and promoting diversity in the biomedical research workforce. Recognized as a leader in Latino health care and disparities research, Dr. Pérez-Stable spent 32 years leading research on smoking cessation and tobacco control policy in Latino populations in the United States and Latin America, addressing clinical and prevention issues in cancer screening, and mentoring over 70 minority investigators.

Prior to becoming NIMHD Director, Dr. Pérez-Stable was a professor of medicine and chief of the Division of General Internal Medicine, at the University of California, San Francisco (UCSF). He was also director of the UCSF Center for Aging in Diverse Communities, which is funded by NIH’s National Institute on Aging and director of the UCSF Medical Effectiveness Research Center for Diverse Populations.
Dr. Pérez-Stable was elected to the National Academy of Medicine (formerly Institute of Medicine) of the National Academy of Science in 2001. He earned his B.A. in chemistry from the University of Miami, his M.D. from the University of Miami, and completed his primary care internal medicine residency and research fellowship at UCSF.
Lisa Cooper, MD, MPH

Professor of Medicine
Johns Hopkins University 

Wednesday, October 11, 2017:


“Sweetening the Journey From Disparities to Social Justice”

There is compelling evidence that the quality of social relationships between individuals and groups impact health.  This lecture will provide a review and a perspective on what we know about the role of relationships and social interactions across racial, ethnic, and socioeconomic differences in our society, using relationships in health care and health system-community partnerships as examples. Dr. Cooper will then discuss how relationships enhance the journey from health disparities - between socially advantaged and disadvantaged groups - to health equity. She will explore how health communication researchers can broaden their engagement and collaborations across scientific disciplines, societal sectors, and diverse communities – contributing to the creation of a healthier and more just society.

About Dr. Cooper: Dr. Lisa Cooper is the James F. Fries Professor of Medicine, a Johns Hopkins University Bloomberg Distinguished Professor, and Vice President of Health Care Equity for Johns Hopkins Medicine. She also holds primary appointments in the Johns Hopkins University School of Medicine and Bloomberg School of Public Health and a joint appointment in the Johns Hopkins School of Nursing. Dr. Cooper was born in Liberia, West Africa, where she witnessed the effects of social deprivation on the health of many of her fellow countrymen and developed the passion for her career in medicine and public health. 

A general internist, social epidemiologist, and health services researcher, and the author of over 170 research articles and several book chapters, Dr. Cooper has been the principal investigator of  grants from NIH, AHRQ, PCORI, and several private foundations. Her research focuses on the effectiveness of behavioral interventions enhancing physician communication skills, health professional cultural competence, and patient shared decision-making and self-management skills to improve health outcomes and reduce racial and income disparities in healthcare. She also has a Mid-Career Investigator Award for Patient-Oriented Research in Cardiovascular Health Disparities from the National Heart, Lung, and Blood Institute and has been a devoted mentor to more than 50 junior faculty, post-doctoral fellows, residents, public health, nursing, and medical students, undergraduates, and high school students seeking careers in medicine, nursing, and public health. 

Dr. Cooper has received numerous awards for her pioneering research, including a prestigious MacArthur (“Genius Grant”) Fellowship, elected membership in the National Academy of Medicine (formerly the Institute of Medicine), the American Society for Clinical Investigation, the American Association of Physicians, and Delta Omega Public Health Honor Society. She has received the Herbert Nickens Award from the Society of General Internal Medicine as well as the American Association of Medical Colleges for outstanding contributions to promoting social justice in medical education and health care equity.  Dr. Cooper has also received the George Engel Award from the American Academy on Communication in Healthcare for outstanding research contributing to the theory, practice and teaching of effective healthcare communication and she has been recognized by several community organizations for her engagement and advocacy. 

Dr. Cooper received her B.A. in Chemistry from Emory University and her M.D. from the University of North Carolina at Chapel Hill. She completed her internship and residency in Internal Medicine at the University of Maryland Hospital and Baltimore VA Medical Center. She received her M.P.H. from the Johns Hopkins Bloomberg School of Public Health while completing a postdoctoral fellowship in general internal medicine at the Johns Hopkins School of Medicine.
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